If you want the video tutorial to restart, press the refresh button.


Please click as follows: the „Information services“ tab, sub-item „Grade“ , sub-item „Request“, please select next to your contract number the list 001 for customers based in Germany and the list 051 for all other enquiries.


In the following template, you search for the customers to be requested with company name (without corporate name), with street name (without house number) and location (without post code). The less accurate the information, the more options are suggested to you from our database. However, if you have the valid Euler-ID, please apply with the Euler-ID. After entering please confirm with „Continue“.


Below is a list of „matches“. Check if the company you are looking for is included and click on it. You can then see the information in the „Grade Details“ section.

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